In the past few weeks we have worked with several new clients who have been held hostage to their web developer or hosting services provider. It's such an uneasy feeling to need information and not be able to get it. That is exactly what happened to these clients. The situation, in each case, was somewhat different but the outcome was the same. Their website service provider had not provided them access to their domain or hosting accounts and would NOT willingly provide it. Most small … [Read more...]